Effective Date: March 9, 2025
At GlassFlakes Co., Ltd., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, GlassFlakes.com.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
A. Personal Information
We collect personal information when you voluntarily provide it to us, such as:
- Contact details (name, email address, phone number, company name, shipping address)
- Payment information (when purchasing products or covering shipping costs for samples)
B. Non-Personal Information
We may automatically collect non-personal data through cookies and analytics tools, including:
- IP address and browser type
- Device information (e.g., operating system, screen resolution)
- Website usage details (pages visited, time spent, referring pages)
2. How We Use Your Information
We use the collected data for the following purposes:
- To process and fulfill sample requests or orders
- To respond to inquiries and provide customer support
- To improve our website, products, and services
- To send promotional emails and updates (with your consent)
- To analyze website traffic and optimize user experience
- To comply with legal requirements and prevent fraud
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information in the following cases:
- With shipping and logistics partners to fulfill sample and product deliveries
- With service providers (e.g., payment processors, email platforms) who assist in our business operations
- When required by law or to protect our rights, prevent fraud, or ensure security
4. Data Security
We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal data
- Opt-out of promotional communications at any time
- Disable cookies via browser settings (though some website features may be affected)
For data access or removal requests, please contact us at [email protected].
6. Cookies & Tracking Technologies
We use cookies to improve website functionality and user experience. You can manage cookie preferences in your browser settings. For more details, see our Cookie Policy.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact Us
For any questions about this Privacy Policy, please contact us:
📧 Email: [email protected]
📍 Company: GlassFlakes Co., Ltd.
🌐 Website: www.glassflakes.com
Thank you for trusting GlassFlakes Co., Ltd. with your information. Your privacy matters to us!