Legal
Terms of Service
Effective Date: 1 January 2025 · Last Updated: 1 June 2025
1. Acceptance of Terms
By accessing or using the website www.glassflakes.com (the "Site") or placing any order with Glass Flakes LLC ("we", "our", "us"), you confirm that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree, please discontinue use of the Site immediately.
2. Use of the Website
You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
- Transmit any unsolicited or unauthorised advertising or promotional material.
- Attempt to gain unauthorised access to any part of the Site or its related systems.
- Reproduce, duplicate, copy, or resell any part of the Site in breach of these Terms.
- Use the Site in any way that could damage, disable, or impair its performance.
3. Products and Specifications
All product grades, technical data, and specifications published on this Site are provided for informational purposes only. While we endeavour to keep information accurate and current, we do not warrant that product details are error-free or complete. Product specifications may change without notice. Always request a current Technical Data Sheet (TDS) before placing an order.
4. Orders and Contracts
Submission of a contact form or sample request does not constitute a binding order. A binding sales contract is formed only upon our written order confirmation. All orders are subject to our standard commercial terms communicated at the time of quotation, including:
- Minimum Order Quantity (MOQ): 1,000 KG (1 tonne) unless otherwise agreed in writing.
- Payment Terms: Advance Payment for new customers; terms may be revised after satisfactory trading history.
- Incoterms: Default trade term is FOB Tianjin unless otherwise specified.
- Lead Time: Typically 2–4 weeks from order confirmation; subject to production scheduling and shipping availability.
5. Pricing
All prices quoted are indicative and subject to change based on raw material costs, freight rates, and market conditions. A formal quotation, valid for a specified period, will be provided upon request. Published or indicative prices are exclusive of freight, duties, taxes, and insurance unless otherwise stated.
6. Samples
Samples are provided free of charge. The customer is responsible for covering outbound freight costs, which may be discounted against a subsequent first purchase order. Samples are for evaluation purposes only and do not represent a commitment to purchase or supply.
7. Intellectual Property
All content on this Site — including text, graphics, logos, images, and technical documentation — is the property of Glass Flakes LLC or its licensors and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce or distribute any content without our prior written consent.
8. Disclaimer of Warranties
THE SITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Glass Flakes LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this Site or our products — even if we have been advised of the possibility of such damages. Our total liability for any claim arising under these Terms shall not exceed the amount paid by you (if any) for the relevant order.
10. Indemnification
You agree to indemnify, defend, and hold harmless Glass Flakes LLC and its officers, directors, employees, and agents from any claims, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of your use of the Site, your breach of these Terms, or your violation of any third-party rights.
11. Links to Third-Party Sites
The Site may contain links to external websites operated by third parties. These links are provided for convenience only. We have no control over the content or practices of third-party sites and accept no responsibility for them.
12. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict-of-law principles. Any dispute arising from these Terms or the use of the Site shall first be referred to good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to the competent courts in Hebei Province, China.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. The "Last Updated" date at the top indicates the most recent revision. Continued use of the Site after any changes constitutes your acceptance of the revised Terms.
14. Contact Us
If you have questions about these Terms, please contact:
Glass Flakes LLC
228 Youyi St, Xizhangcun, Wenan, Langfang
Hebei Province, China 065806
info@glassflakes.com
228 Youyi St, Xizhangcun, Wenan, Langfang
Hebei Province, China 065806
info@glassflakes.com